How may we support you?

Explore our knowledge base to find solutions to frequently asked questions.

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Do you offer custom pricing for businesses?

Yes, we offer custom enterprise solutions. Contact us for more details.

Do you provide invoices for my payments?

Yes, invoices are available for download in your account under Billing History.

Do you charge VAT or sales tax?

Taxes depend on your location and are calculated at checkout based on applicable laws.

Do you offer a free trial?

Yes, we offer a 14-day money-back guarantee, allowing you to try our service risk-free.

Does CacheBox.io allow file recovery in case of accidental deletion?

Files moved to trash can be recovered within a certain period based on your subscription...

Does CacheBox.io log user activity?

We only collect minimal logs necessary for service functionality and do not track or sell...

Does CacheBox.io have access to my stored files?

No, all files are encrypted before being stored on the network, and we do not...

Does CacheBox.io support WebDAV?

Not currently, but it’s planned for future updates.

Does CacheBox.io have a search function?

Yes, you can search for files by name, type, or date.

Does CacheBox.io support multiple users?

Yes, depending on your plan, you can add team members and manage access permissions.

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Get the support you need, right when you need it.

Need help navigating CacheBox? Our support team is here to assist you every step of the way. Contact us today to get the support you need.